Terms of service

Last Updated: 7 October 2024

Welcome to Duja! These Terms and Conditions outline the rules and regulations for using our website (https://dujaindia.com) and services. By accessing and using this website, you agree to comply with and be bound by the following terms.

1. Introduction

By accessing our website or purchasing something from us, you engage in our "Service" and agree to be bound by these Terms and Conditions ("Terms"), including any additional terms and policies referenced herein or available by hyperlink. These Terms apply to all users of the site, including browsers, vendors, customers, merchants, and contributors of content.

2. Eligibility

To use our website, you must be at least 18 years old or have reached the age of majority in your jurisdiction. By using our website, you represent and warrant that you meet this requirement.

3. General Conditions

  • We reserve the right to refuse service to anyone for any reason at any time.

  • You understand that your content (excluding credit card information) may be transferred unencrypted and involve transmissions over various networks. Credit card information is always encrypted during transfer over networks.

4. Pricing & Payment

  • All prices on our website are displayed in Rupees and are subject to change without notice.

  • We reserve the right to modify or discontinue any products or services without notice.

  • Payment methods accepted include debit/credit, UPI payments.

  • By providing your payment information, you authorize us to charge the specified amount for your purchase.

5. Products & Services

  • Certain products or services may be available exclusively online through our website. These products may have limited quantities and are subject to return or exchange only according to our Refund Policy.

  • We have made every effort to display the colors and images of our products as accurately as possible. However, we cannot guarantee that your device’s display will accurately show these colors.

6. Order Acceptance & Cancellation

  • We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order.

  • In the event that we cancel an order, we will notify you via email or phone.

7. Shipping & Delivery

  • Please refer to our Shipping Policy for details on shipping and delivery timelines, charges, and tracking information.

8. Return, Refund, and Exchange Policy

  • Please refer to our Refund Policy for details on product returns, refunds, and exchanges.

9. User Accounts

  • To access certain services, you may be required to create a user account. You agree to provide accurate, current, and complete information during the registration process.

  • You are responsible for maintaining the confidentiality of your account and password, and for all activities that occur under your account.

10. Prohibited Conduct

You agree not to engage in any of the following:

  • Using the website for any illegal or unauthorized purpose.

  • Harassing, abusing, or harming another person or entity.

  • Uploading any viruses or malicious code.

  • Violating any intellectual property rights.

11. Intellectual Property

All content on this website, including text, graphics, logos, images, videos, and software, is the property of Duja or its content suppliers and is protected by international copyright and trademark laws. You may not reproduce, distribute, or use any of our content without our express permission.

12. Limitation of Liability

Duja and its affiliates, officers, directors, employees, and suppliers shall not be liable for any direct, indirect, incidental, or consequential damages arising out of or in connection with the use of our website or products.

13. Indemnification

You agree to indemnify, defend, and hold harmless Duja and its affiliates, officers, directors, employees, and suppliers from and against any claims, liabilities, damages, and expenses arising out of your breach of these Terms or your violation of any law or the rights of a third party.

14. Governing Law

These Terms shall be governed and construed in accordance with the laws of [Insert Your Country/State], without regard to its conflict of law provisions.

15. Changes to the Terms

We reserve the right to update, change, or replace any part of these Terms by posting updates or changes to our website. Your continued use of our website following any changes signifies your acceptance of the new Terms.

16. Contact Information

For any questions or concerns regarding these Terms, please contact us at:

 

FAQs:

  1. Can I cancel my order after it has shipped?

    • Once an order has been shipped, it cannot be canceled. Please refer to our Return Policy for returns and exchanges.

  2. How do I know if my order was accepted?

    • You will receive an email confirmation once your order has been accepted and processed.